Frequently asked questions

Fill out the inquiry form on the home page or message us directly on WhatsApp. Share your event date, occasion, theme, colour palette, and any reference images. Amisha will reply with a quote and next steps.

Absolutely. Every piece is made to order. Whether you want vintage florals, minimal modern typography, Bollywood drama, or a Disney-inspired illustration, we can tailor the design to your vision.

Yes. We can create invitations in English, Hindi, or a mix of both. Let us know if you need regional fonts, Sanskrit shlokas, or any special wording.

Yes, photo-based invitations are very popular. Share high-resolution images and we will blend them into the layout in a tasteful way.

Pricing depends on complexity, number of pages, animation, and urgency. Basic invitations start affordably, while elaborate video invites or multi-card suites cost more. Every quote is personalised.

Candles are priced by size, fragrance, quantity, and personalisation such as custom labels or gift boxes. Bulk orders for weddings and return favours receive discounted rates.

For candles, small batches are welcome for personal gifting. For wedding favours and bulk events, a minimum order may apply depending on the design and packaging. Ask us for details.

We accept UPI, bank transfer, and other secure payment methods. A deposit may be required before we start custom work, with the balance due before final delivery.

Most first drafts are ready within 48 hours of confirming the brief. The full timeline depends on how quickly you provide feedback and approvals. Rush orders are possible for an additional fee.

Candles usually take 7–14 days from order confirmation, depending on quantity and curing time. We recommend ordering at least three weeks before your event to avoid stress.

Standard custom orders include two rounds of revisions. Additional revisions are charged at a nominal rate to keep the project timeline on track.

Let us know your deadline upfront. We offer express delivery for digital invitations and can expedite candle production when possible. Rush fees may apply.

You will receive high-resolution files via WhatsApp or email, ready to share on Instagram Stories, WhatsApp status, email, or print. Video invitations are delivered as shareable files or links.

We specialise in digital invitations. However, we can recommend trusted printing partners or prepare print-ready files for you to produce locally.

Candles are carefully packed and shipped through a reliable courier across India. Delivery charges depend on your location and order size. We will confirm the shipping cost before you pay.

Contact us within 48 hours of delivery with photos of the damaged items and packaging. We will replace or resolve the issue as quickly as possible.